Privacy Policy

Privacy Statement

1. Purpose 

The Irish Society of Chartered Physiotherapists (ISCP) (‘we’) must comply with the Data Protection Acts 1988-2018 and the General Data Protection Regulations (GDPR). We respect your right to privacy and to the protection of your personal information. This Privacy Statement sets out the details of the information that we collect, how we process it and who we share it with. It also explains your right under data protection law in relation to our processing of your data.

Please read this Privacy Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We respect your rights to privacy and are committed to protecting and respecting your privacy. 

The privacy statement can be downloaded here 

2. The Information We Process 

We collect information about you in the course of operating the ISCP, which allows us to provide our services to

We collect Personal Data from you through the use of application forms, payments, online services, phone calls
and when you email your Personal Data to us.

The types of data we collect include:

  • Personal Data: This is data that identifies you or can be used to identify or contact you and may include
    your name, address, email address, user IP addresses in circumstances where they have not been
    deleted, clipped or anonymised, telephone numbers, birth date, occupation, employer, qualification,
    CORU registration number, billing and credit card information. Such information is only collected from
    you if you voluntarily submit it to us.
  • Sensitive Data: If we process any sensitive personal information, we will restrict access to and use of this.

3. Legal Basis for Processing Personal Data 

We will process any Data you provide to us for the following purposes:

  • To determine eligibility for membership,
  • To provide you with professional and administrative services
  • To contact you, if required, in connection with the provision of our services, or respond to any communications you might send to us

Any Sensitive Personal Data that we process will be used solely for providing you with the required services.

If the purpose of processing is for a reason other than the reasons outline above, we will seek explicit consent.

By sending your Personal Data to us, or purchasing our services, you signify your consent to your Personal Data
being used, and processed by us.

4. How We Obtain Your Information 

We obtain your personal data from the information you give to us. 

5. How We Use Your Information 

We will process the information you provide in a manner compatible with the GDPR. We will endeavour to keep
your information accurate and up to date, and will not keep it for longer than is necessary.

We are required to retain information in accordance with the law, such as information needed for insurance,
claims, cover verification and audit purposes.

All employees (not already covered by a professional confidentiality code) sign a confidentiality agreement that
explicitly makes clear their duties in relation to handling personal information and the consequences of breaching
that duty.

When visiting our website, you are accepting the terms of our Privacy Statement and Cookies Statement. Any
external links to other websites are clearly identifiable as such, and we are not responsible for the content or the
privacy and cookies statement of these other websites.

6. Visiting Our Website 

When you access this website via a browser or search engine no personal information is revealed to us, although
certain statistical information is available to us via our internet service provider.

This information may include the IP and address of the server you are using, the top-level domain name from
which you access the internet (for example .ie, .com, etc.), the type of browser you are using, the date and time
you access our site and the internet address linking to our site.

You may send us information via this website, such as through the “contact us” page or any other area where
you may send e-mails, ask us to contact you or provide feedback. By choosing to participate in these, you may
need to provide us with some personal information.

This information will only be used by us for:

  • The purposes for which it was provided by you and any reasonable / relevant purposes;
  • Verification purposes and statistical analysis
  • Administration purposes (billing)

Our website may, from time to time, contain links to and from other website (the “Third Party Websites”). If you
follow a link to any of Third Party Websites, please note that the Third Party Websites have their own privacy
policies and that we do not accept any responsibility or liability for those policies. Please check the Third Party
Websites’ policies before you submit any personal data to the Third Party Websites.

The material contained on our website is for general information purposes only and does not constitute
professional advice covering any specific situation.

7. Cookie Policy 

Cookies are small text files placed on your computer and are commonly used on the internet. They allow us to
make our website more useful based on stored information about your preferences when you visit us. We do
not store cookies beyond such interaction. If you choose to, you can set your web browser to reject cookies from
our service, although you may not be able to experience the full service we provide if cookies are disabled.
This cookies policy describes how we use “cookies” and other similar technologies, such as pixels and tags, about
our website and related online services related to the website. Please read this cookies policy carefully to ensure
that you fully understand how and why we use cookies and related technologies. If you use our website with
your browser set to accept cookies, we assume that you consent to our use of cookies as described in this policy.
You also consent to our use of pixel tags if you choose to sign up for correspondence from us.

We use cookies to help us provide you with the best user experience and to tell us which pages you find most
interesting (anonymously). Functional Cookies track the pages you visit via Google Analytics. Targeting Cookies
allow you to share pages with social networks such as Twitter and Facebook.

You do not need to consent to our use of cookies, you can configure your browser settings to reject them or you
may click on the reject button when you visit our website. You can disable any cookies already stored on your
computer, but these may stop our website from functioning properly. If you use our website with your web
browser set to accept cookies, you consent to our use of cookies as described in this policy.
If you sign up for correspondence from us, you consent to our use of pixel tags in emails that we may send to
you. You may withdraw this consent at any time by unsubscribing from our mailing list.

8. Your Rights 

You have certain legal rights concerning your information and the manner in which it is processed, which include:

  • A right to get access to your personal information;
  • A right to request us to correct inaccurate information, or update incomplete information;
  • A right to request that we restrict processing of your information in certain circumstances;
  • A right to request the deletion of personal information;
  • A right to receive the personal information you provide to us in a portable format;
  • A right to object to us processing your personal information in certain circumstances; and
  • A right to lodge a complaint with the Data Protection Commission.

Some of these rights only apply in certain circumstances and so are not guaranteed or absolute rights. If you
have any queries or concerns about your rights, contact the Practice Data Protection Officer. If you are not
satisfied you can contact the Data Protection Commission.

9. Sharing Information with Third Parties 

We will disclose your Personal Data if we believe, in good faith, that we are required to disclose it in order to
comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory

We may when requested disclose membership status (current member or former member, not a member).

In accordance with European Directive (2005/36/EC) on the Recognition of Professional Qualifications, the ISCP
is obliged to exchange information regarding disciplinary action or criminal sanctions taken or any other serious
circumstances, which are likely to have consequences for pursuit of activities under this Directive.

Personal data may be used in a number of circumstances such as:
The furnishing of information relating to the good standing of a member of the Society to the Irish
Government Agencies/Foreign Government Agencies/Professional bodies, including recording
information with regard to conduct or professional indemnity of that member, the context in which the
information was required is almost exclusively in the context of refinement or appointment to posts or
positions. This information is automatically required of all overseas applicants and E.U. Legislation will
regard a practice that does not require the same information of all applicants for membership as

On occasion some of your data may be shared with a course facilitator or professional body (for an
interdisciplinary event or other course event. This data is shared only for the purposes of communications and/or
sharing of resources.

10. Access To Your Records 

You can access your records. The request must be in writing with a sufficient description of what you are looking
for. You may be required to provide satisfactory evidence of identification as additional protection of your

11. How Your Records Are Stored 

We are committed to ensuring that your information is secure. We have a number of security precautions in
place to prevent the loss, misuse or alteration of your information. All employees have a duty to keep information
about you confidential.

12. Use of Data Processors 

Data processors are third parties who provide some elements of our business service for us. When we use a
third-party, we have a strict agreement in place governing the processing of your personal data, on which no
action can be taken without instructions from us. The third-parties with whom we work will never share or
disclose your personal information and will hold it securely at all times.

13. Retention Periods 

We will only retain your information for as long as necessary. How long certain kinds of personal data should be
kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be
held in addition to these periods depending on individual business needs.

14. Payment Card Industry Data Security Standard

In line with best practice, members' credit card details are stored on by Global Payments. Global Payments is
fully compliant with the Payment Card Industry Data Security Standard (“PCI DSS”) which is the standard required
by banks and credit card companies for card storage and processing.

15. Contact Details 

The data protection contact person is: Fran Theron, [email protected],
Please contact our data protection contact person:

  • If you have any queries in relation to Data Protection or other issues around the security of your personal
  • For more information about the steps, we take to protect your information,
  • For more information about your rights, including the circumstances in which you can exercise them and
    how to exercise them.

If you wish to raise a complaint on how we have handled your personal information.
The Data Controller is: The Irish Society of Chartered Physiotherapists, Royal College of Surgeons in Ireland, St.
Stephen’s Green, Dublin 2, D02 H903, Ireland, [email protected], +353 1 402 21 48

The Data Protection Commission is the national independent authority responsible for upholding the
fundamental rights of individuals in the EU to have their personal data protected. You can contact the Data
Protection Commission,
- Online at How to contact us | Data Protection Commissioner
- By Phone 01765 0100 / 1800 437 737 (Monday – Friday)
- By Post, 21 Fitzwilliam Square South, Dublin 2, D02 RD28